Managing Faxes

The Fax dashboard allows you to manage incoming and outbound faxes, providing a variety of actions that can be performed on these actions.

Use the dropdowns below to learn more.

A faxed document can be printed by highlighting the fax and selecting Print.

A fax can be re-sent from the Outbox of the Fax dashboard.

To resend a fax:

  1. From the Fax dashboard, select Outbox.

  2. Highlight the fax and select Re-Send.

A fax in the Inbox can be archived by highlighting the fax and selecting Archive.

The fax will then display in the Archive section of the Fax dashboard.

Faxed documents can be directly attached to a patient, prescriber, group or prescription. This reduces the need to print the document and re-scan it into correct location of Propel Rx

To attach a faxed document to a patient, prescriber, group or prescription:

  1. In the Inbox folder of the Fax dashboard, highlight the fax.

  2. Select Attachment. The Attachment window appears.

  3. Select the following information:

    • Attach to - select where the faxed document is being attached.

    • Description - select the description of the fax.

  4. If patient, doctor or group was selected from the Attach to dropdown - select Search to search for and select the patient, prescriber or group.

  5. If prescription was selected from the Attach to dropdown - enter the prescription number in the Rx(s) field.

    If the fax should be attached to multiple prescriptions, separate the prescription numbers with a forward slash /.

  6. Select Attach.